RBR40 drops wifi says password incorrect

[kyle59]

We are having issues with our RBR40 with two satellites. About 5 months ago we began having devices kicked off of wifi and, when trying to reconnect, were told the password was incorrect.    Over the Thanksgiving weekend we set the router and two satellites back to factory default, then reset passwords, etc. The same thing  continues to happen.   Our firmware is V207.3.22   We are willing to replace the system if need be, but want to first make sure we've exhausted all possible fixes.  

[FURRYe38]

Are you using any special characters in the SSID name or password? 

Are you using a browser or Orbi app to set up the RBR after the factory reset? 

Be sure RBS are fully synced correctly. 

Be sure RBS FW is the same version as what the RBR uses. 

[CrimpOn]

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@kyle59 wrote:

We are having issues with our RBR40 with two satellites. About 5 months ago we began having devices kicked off of wifi and, when trying to reconnect, were told the password was incorrect.    Over the Thanksgiving weekend we set the router and two satellites back to factory default, then reset passwords, etc. The same thing  continues to happen.   Our firmware is V207.3.22   We are willing to replace the system if need be, but want to first make sure we've exhausted all possible fixes.  

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Could you please clarify one detail: which password was said to be incorrect:

• The WiFi password, or
• The password to access the Orbi web browser administration, or.....?