RBR40

[GSzab]

Just did the lates firmware update and one of my satellites did not update and will not connect any advice.

[plemans · Accepted solution]

have you tried hardwiring the satellite into the router?

Then trying the update/sync?

[FURRYe38]

What Firmware version is currently loaded?

What version had been loaded?

How did you update the RBS? RBS should be updated first, then update the RBR lastly. 

[GSzab]

Currently running V27.4.24 on the base and one satellite while the other satellite is still on the old version v7.3.22 and will not update  I tried rebooting and did not work the one rbs20 will not connect .  I logged on to the app this morning had a message to update firmware and clicked update.

[plemans · Accepted solution]

have you tried hardwiring the satellite into the router?

Then trying the update/sync?

[GSzab]

Yes and tried a hard reset also now it will not recognize the satellite unit or even sync up.