- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
RBR50 - Green power light on Orbi is on but nothing else works
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
RBR50 - Green power light on Orbi is on but nothing else works
Green power light on Orbi router is on but nothing else works. I have tried rebooting it. Tried unplugging it for a while and turning it back on. Tried to factory reset it (held reset for a full minute and green light never changed). When I went to work everything was fine. When I came home it was like this. I don't think anything happened while I was at work. No one else was home and no other devices are behaving as if there was a power outage. I am not elligible for phone support any more.
Does anyone have any ideas?
Thanks!
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: RBR50 - Green power light on Orbi is on but nothing else works
I recommend you contact NG support and ask for help on this. Maybe a bad unit and needs to be RMAd.
How long have you had the unit?
Have someone check the power adapter voltage and amps.
Try a different same spec power adapter.
Contact one of the forum Moderators. Try @DarrenM
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more