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RBR50 Keeps losing Wifi connected internet (Wired devices fine)

salevine
Aspirant

RBR50 Keeps losing Wifi connected internet (Wired devices fine)

I have an RBR50 with firmware : V2.1.4.16 .  Wifi connected devices lose interent, yet at the same time hardwired devices are just fine.  The only solution so far is to reboot the router. Any help is appreciated.

Model: RBR50| Orbi AC3000 Tri-band WiFi (Router Only)
Message 1 of 4
FURRYe38
Guru

Re: RBR50 Keeps losing Wifi connected internet (Wired devices fine)

What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?

What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

Message 2 of 4
salevine
Aspirant

Re: RBR50 Keeps losing Wifi connected internet (Wired devices fine)

Hi.. So keep in mind that the devices are not losing connection to the router (or satellites) they just no longer can access the internet. The wired devices are doing just fine. This seems to be happening most after the most recent update to firmware. So .. to answer your questions.

 

Firmware 2.2.4.16

The modem really isn't it, but its  ARRIS SB8200

My home is really big, but the devices are all on one floor and about 20-30 feet straight line distance apart.  The devices themselves stay connected, so i am sure this is not the issue

 

I was using auto on 2.4 and just changed it to 11

5GHz is set to 48

 

No wifi neighbors close

 

I only have a checkbox option next to enable 20/40 MHz Coherence and it is not checked currently

Daisy Chaining is checked (enabled)

MMIIO, Fast Rpaming, Implicit Beamforming are all Enabled.

IPv6 is Disabled

 

 

 

 

Message 3 of 4
FURRYe38
Guru

Re: RBR50 Keeps losing Wifi connected internet (Wired devices fine)

What is the size of your home? Sq Ft?

Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming

Message 4 of 4
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