RBR50 / RBS50-100PES not pairing + no internet detected on router but working

[lowrisk]

Hi

I recently buy a RBS50-100PES to add at my current router and satelite.

I bought it in French while the orginal Orbi was bought in the UK (and I leave in Ireland...) however same frequancy, should be a problem if for the contry code but doubt it really.

> Since today the RBR50 have no internet detected but actually have internet (that's my only AP and have internet on my phone...)

second issue with the sattelite add on RBS50-100PES 

> it's keep flashing white what ever I do.

I did : 

-  old a peper clip in the reset hole, wait to the power led flash red and then back to normal but still flashing  white .

- reboot a few time but no luck 

- connect to my computer by ethernet but cannot find the satelite IP

- plug a ethernet from the satelite addon and the router.

- press the sync button a few time but keep flashing white forwever

nothing work.

any idea of what I should do ?

Thank you.

[DarrenM]

Have you tried to connect directly to the satellite via etherenet then try to go to the IP address of 192.168.1.250 and see if the satellite comes up. If not you may need to contact support.

http://www.netgear.com/support/contact.aspx

DarrenM