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mukerjee
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‎2018-07-03 07:40 AM
‎2018-07-03 07:40 AM

RBR50/RBS50 Not able to register the orbi under my account

When ever i try to register the Orbi with the serial number it just throws an error stating pkease contact support but there is no option to go to the next step. Its frustating as due to that i am not able to access my support queries over my.netgear.com . Some pointers to fix it would be helpful 

Model: RBR50| Orbi AC3000 Tri-band WiFi (Router Only), RBS50| Orbi AC3000 Tri-band WiFi (Satellite Only)
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FURRYe38
Guru
Guru
‎2018-07-03 09:56 AM
‎2018-07-03 09:56 AM

Re: RBR50/RBS50 Not able to register the orbi under my account

@DarrenM

 


My Setup (Cable 900Mbps/50Mbps)>CAX80>RBK853 v3.1.16.6(Router Mode)
Additional NG HW: C7800/CM1100/CM1200/CM2000, Orbi CBK40, RBK50, R7800, R7960P,
EX7500/EX7700, XR450 and WNHDE111
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DarrenM
NETGEAR Moderator
NETGEAR Moderator
‎2018-07-03 12:49 PM
‎2018-07-03 12:49 PM

Re: RBR50/RBS50 Not able to register the orbi under my account

Hello mukerjee 

 

Send me a Pm and I will get some info from you and have support contact you.

 

DarrenM

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