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RBR50/RBS50 Not able to register the orbi under my account

mukerjee
Luminary

RBR50/RBS50 Not able to register the orbi under my account

When ever i try to register the Orbi with the serial number it just throws an error stating pkease contact support but there is no option to go to the next step. Its frustating as due to that i am not able to access my support queries over my.netgear.com . Some pointers to fix it would be helpful 

Model: RBR50| Orbi AC3000 Tri-band WiFi (Router Only), RBS50| Orbi AC3000 Tri-band WiFi (Satellite Only)
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FURRYe38
Guru

Re: RBR50/RBS50 Not able to register the orbi under my account

@DarrenM

 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CM1200 Modem |  Wifi Router Orbi RBK752 (Router Mode), Wired Backhaul and R8500 with Orbi RBKE963 (AP Mode), | Switches NG GS105/8, GS308v3, GS110MX and XS505M | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700

Message 2 of 3
DarrenM
Sr. NETGEAR Moderator

Re: RBR50/RBS50 Not able to register the orbi under my account

Hello mukerjee 

 

Send me a Pm and I will get some info from you and have support contact you.

 

DarrenM

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