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RBR50 (US Router w/3 Indoor Satellites Online) & RBS50Y Outdoor Satellite) will not Sync

Ruze69
Aspirant

RBR50 (US Router w/3 Indoor Satellites Online) & RBS50Y Outdoor Satellite) will not Sync

Have a RBR50 + 3 Satellies Online and up for over 6 months.

 

Adding a RBS50Y Outdoor Satellite.

 

Syncing to Router unsuccessful. Even when located within the same room during Sync Process.

 

Factory resets, etc without success on the RBS50Y. Login on Router and all appears to be functioning for the rest of the system.

 

Please Advise!

 

RBR50 Router

3 - RBS50 Satellies

1 - RBS50Y Outdoor Satellite (unable to sync)

 

Model: RBS50| Orbi AC3000 Tri-band WiFi (Satellite Only)
Message 1 of 5

Accepted Solutions
Ruze69
Aspirant

Re: RBR50 (US Router w/3 Indoor Satellites Online) & RBS50Y Outdoor Satellite) will not Sync

Thank You for the reply.

I keep my RBR50 Firmware "Auto" updated in these times. But, I was unable to access the RBS50Y unit without a Ethernet connection.

I did find another obscure note while searching. Coincidence or not....

It recommended Multiple Power Button Cycling after a 60+ second reset.

It worked.... That is coincidence or Top Secret stuff! Lol!

The unit was used to replace a standard Satellite and is awesome! Highly recommended!

Thanks for the assistance Good Luck to all!

View solution in original post

Model: RBS50| Orbi AC3000 Tri-band WiFi (Satellite Only)
Message 4 of 5

All Replies
FURRYe38
Guru

Re: RBR50 (US Router w/3 Indoor Satellites Online) & RBS50Y Outdoor Satellite) will not Sync

I would make sure the FW is up to date on the RBSY unit, then the unit should connect.

@Christian_R

Message 2 of 5
Christian_R
NETGEAR Employee Retired

Re: RBR50 (US Router w/3 Indoor Satellites Online) & RBS50Y Outdoor Satellite) will not Sync

Hello @Ruze69

 

Please let us know if @FURRYe38's recommendation solves your issue. 

 

 

~Christian 

Message 3 of 5
Ruze69
Aspirant

Re: RBR50 (US Router w/3 Indoor Satellites Online) & RBS50Y Outdoor Satellite) will not Sync

Thank You for the reply.

I keep my RBR50 Firmware "Auto" updated in these times. But, I was unable to access the RBS50Y unit without a Ethernet connection.

I did find another obscure note while searching. Coincidence or not....

It recommended Multiple Power Button Cycling after a 60+ second reset.

It worked.... That is coincidence or Top Secret stuff! Lol!

The unit was used to replace a standard Satellite and is awesome! Highly recommended!

Thanks for the assistance Good Luck to all!

Model: RBS50| Orbi AC3000 Tri-band WiFi (Satellite Only)
Message 4 of 5
FURRYe38
Guru

Re: RBR50 (US Router w/3 Indoor Satellites Online) & RBS50Y Outdoor Satellite) will not Sync

Enjoy. Smiley Wink

Message 5 of 5
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