×

Introducing the Orbi 970 Series Mesh System with WiFi 7(BE) technology. For more information visit the NETGEAR Press Room.

Orbi WiFi 7 RBE973
Reply

RBR50 WIth FW 2.3.5.30 Dropping Conection all the time

CReinhard
Aspirant

RBR50 WIth FW 2.3.5.30 Dropping Conection all the time

I have the RBR50 and RBS40 and RBS30 Satlites , My Wan is a Point to point Airfiber contection this has been flawless for months , Now with this new Firmware I  have to constantly reboot  the Router because it loses conection to the Wan  this is just redicoulus can anyone assist I need to get a new firmware or do back down to the older firmware ?

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 1 of 4
FURRYe38
Guru

Re: RBR50 WIth FW 2.3.5.30 Dropping Conection all the time

Try a factory reset and setup from scratch before downgrading FW. 

 

What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

Message 2 of 4
CReinhard
Aspirant

Re: RBR50 WIth FW 2.3.5.30 Dropping Conection all the time

Nice  caned responce

 

System has been flawless untill  2.3.5.30 .. Thats the issue here not my setup , I have reset it and I have the same issues , I am a Large Netgear Reseller  I would never recomed this system to anyone because of the constant pain when you people break your firmware

Message 3 of 4
FURRYe38
Guru

Re: RBR50 WIth FW 2.3.5.30 Dropping Conection all the time

Then downgrade FW. 

Questions are for us so we can get a better idea of the situation. Not everyone has the same configurations. If you don't give feedback then it's hard or anyone to help you. 

 

V30 has been working for others as well. Mines currently loaded since v30 appeared. Zero issues. 

 

If your a NG reseller then maybe you should find more official NG support lines. 


Good Luck. 

Message 4 of 4
Top Contributors
Discussion stats
  • 3 replies
  • 987 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7