Reply
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Re: RBR50 - disconnects from internet every other day or so - requiring reboot to reconnect
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2019-08-31
12:03 PM
2019-08-31
12:03 PM
RBR50 - disconnects from internet every other day or so - requiring reboot to reconnect
RBR50, firmware V2.3.5.30 The whole house loses connection regularly, call it every other day or so. Requires a reboot from either the APP, or logging into the router from a computer in the home (the local net works just fine, only the internet connection goes down). Once a 2 minute reboot occurs, the router connectivity is restored. Saw some comments on V2.3.5.30 having problems. Is this one of the problems it has? If so, any idea when a fix is scheduled? If not, what else can it be? Please don't go into the square footage of my house, the size of my house has nothing to do with the dropped connection needing a reboot. Many thanks for any helpful response people wiser than I can provide.
Message 1 of 7
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2019-08-31
12:07 PM
2019-08-31
12:07 PM
Re: RBR50 - disconnects from internet every other day or so - requiring reboot to reconnect
Sorry, I should add that the Orbi has one satellite (if that matters) which is 20 feet away or so. The main Orbi does not connect to a modem of any kind, goes right into the network jack.
Message 2 of 7
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2019-09-02
10:10 AM
2019-09-02
10:10 AM
Re: RBR50 - disconnects from internet every other day or so - requiring reboot to reconnect
I see that someone else has the exact same issue: https://community.netgear.com/t5/Orbi/Orbi-RBR50-occasionally-doesn-t-route-Internet-traffic/td-p/17... I'll try this solution and report back here, even though I'm essentially talking to myself.
Message 3 of 7
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2019-09-08
11:20 AM
2019-09-08
11:20 AM
Re: RBR50 - disconnects from internet every other day or so - requiring reboot to reconnect
Some additional information, in case anyone cares (thus far, no one seems to!) Every time the internet access disconnects (which, again, is every day or every other day), logging into the router and performing a "release" and "renew" establishes connection. No idea why I have to do this.\
Message 4 of 7
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2019-09-09
11:24 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2019-09-09
01:37 PM
2019-09-09
01:37 PM
Re: RBR50 - disconnects from internet every other day or so - requiring reboot to reconnect
Alst 2 or 3 firmwares I have had an issue where I loose internet connectivity though ther ORBI. It says it is connected but no packets will pass thought.
Message 6 of 7
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2019-09-10
04:04 PM
2019-09-10
04:04 PM
Re: RBR50 - disconnects from internet every other day or so - requiring reboot to reconnect
Message replied to with requested information. Thank you for showing interest, Bianca.
Message 7 of 7
Announcements
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more