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RBR50 dropping connection with main Orbi router
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RBR50 dropping connection with main Orbi router
I'm new to this site, but have resently had trouble with my main Orbi that is connected to my modum dropping and I have to eset the Orbi at least once or twice a week. It is not my internet modum because I can unhook the Orbi and sign right into my Xfinity modum. I am thinking of buying a new Orbi to replace the "main" one. Can I do that? Just wondering if I buy a new RBR50 and replace it if that will fix my trouble. I have done everything else .ike reset and all of that. Thanks for any help!!
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Re: RBR50 dropping connection with main Orbi router
Please post about this over in the Orbi AC forum:
https://community.netgear.com/t5/Orbi/bd-p/Orbi
Thank you.
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Re: RBR50 dropping connection with main Orbi router
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
@spidermanroach wrote:I'm new to this site, but have resently had trouble with my main Orbi that is connected to my modum dropping and I have to eset the Orbi at least once or twice a week. It is not my internet modum because I can unhook the Orbi and sign right into my Xfinity modum. I am thinking of buying a new Orbi to replace the "main" one. Can I do that? Just wondering if I buy a new RBR50 and replace it if that will fix my trouble. I have done everything else .ike reset and all of that. Thanks for any help!!
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Re: RBR50 dropping connection with main Orbi router
@spidermanroach wrote:I'm new to this site, but have resently had trouble with my main Orbi that is connected to my modum dropping and I have to eset the Orbi at least once or twice a week. It is not my internet modum because I can unhook the Orbi and sign right into my Xfinity modum. I am thinking of buying a new Orbi to replace the "main" one. Can I do that? Just wondering if I buy a new RBR50 and replace it if that will fix my trouble. I have done everything else .ike reset and all of that. Thanks for any help!!
how old is the orbi router your have now?
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Re: RBR50 dropping connection with main Orbi router
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Re: RBR50 dropping connection with main Orbi router
@spidermanroach wrote:
I bought it in Jan of 2020. Do you think I can just buy a new one and replace the one that I have? I just don’t know enough about doing anything other than checking cables and all of that.
Unless you can prove its broke I would try and perform a factory reset
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings
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Re: RBR50 dropping connection with main Orbi router
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Re: RBR50 dropping connection with main Orbi router
@spidermanroach wrote:
I’ve done that twice already and don’t know what else to do.
It's up to you
one year seems strange
if it were me I'd play with a few more days
do have another router to try?
have you connected your pc straight to the modem?
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Re: RBR50 dropping connection with main Orbi router
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Re: RBR50 dropping connection with main Orbi router
@spidermanroach wrote:
I just bought another router. But I haven’t hooked it up yet. I tried it straight through my Motorola router and I didn’t have any trouble. Maybe I’ll just keep playing with it. Is that about the best idea that you can think of. I really don’t wanna buy another one because it’ll probably cost me a good amount of money
What kinda of modem do you have?
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Re: RBR50 dropping connection with main Orbi router
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Re: RBR50 dropping connection with main Orbi router
@spidermanroach wrote:
MG7540 Motorola. I can’t remember how old it is it might be three years or older so I don’t know if that would be an issue
Looks like that modem already had a router built in. Not recommended
You're going to have to configure either the modem or orbi router as the router then the other as a access point
https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point
if it were me go go buy a straight modem with no built in WiFi
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Re: RBR50 dropping connection with main Orbi router
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Re: RBR50 dropping connection with main Orbi router
@spidermanroach wrote:
Yesterday I bought the Arris S33. Would that work? I would just replace the Motorola one and plug this in and go correct? I wouldn’t have to call Xfinity or anything because i own the Motorola one right? Sorry kind of new to this whole thing.
you may still want to call Xfinity and let them know you have a new modem
https://www.xfinity.com/support/devices/
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Re: RBR50 dropping connection with main Orbi router
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Re: RBR50 dropping connection with main Orbi router
@spidermanroach wrote:
OK I’ll do that thank you. Do you think this modem is it something that will probably help?
Yes if your internet provider likes it.
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Re: RBR50 dropping connection with main Orbi router
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