×

Introducing the Orbi 970 Series Mesh System with WiFi 7(BE) technology. For more information visit the NETGEAR Press Room.

Orbi WiFi 7 RBE973
Reply

RBR50 has not "security" tile in the app

Wayland25
Aspirant

RBR50 has not "security" tile in the app

I keep getting notifications to use the NETGEAR Armour features, and to locate the "Security" tile in the Orbi app.

But, the app has several tiles ("network map," "device manager," "internet speed," etc., but does not have "security."

Any ideas why can't I find this feature in the app?

Message 1 of 7
CrimpOn
Guru

Re: RBR50 has not "security" tile in the app

Something is wrong with your app.  On my Orbi app for Android, there is a picture of the orbi at the top and four pictures below:

  • Device Manager
  • Internet Speed
  • Parental Controls
  • Security

When I select "Security", it opens a page telling me that the router is registered (to me) and asking me to login to "manage NETGEAR ARMOR".  Since I have no interest in Armor, I have not done so.

Message 2 of 7
CrimpOn
Guru

Re: RBR50 has not "security" tile in the app

p.s. maybe you need to scroll down?

Message 3 of 7
Wayland25
Aspirant

Re: RBR50 has not "security" tile in the app

I thought about the app, but I've downloaded (then uninstalled) the Orbi app 4 different times, signed in, etc.  Each time it gets up and running and connected, but I still get the same tiles.  From left to right, top to bottom, I get --

Device Manager -- Internet Speed

Network Map -- WiFi Settings

Guet WiFi -- Support

Any ideas on what's wrong, and why I don't see "Security"??

 

Message 4 of 7
Wayland25
Aspirant

Re: RBR50 has not "security" tile in the app

Yes, I thought of that.  I might be a novice at Netgear, but .................. 🙂

Message 5 of 7
CrimpOn
Guru

Re: RBR50 has not "security" tile in the app

Is your Orbi in "router" or "access point" (AP) mode?

In AP mode, things like Security do not seem to apply.

Message 6 of 7
Wayland25
Aspirant

Re: RBR50 has not "security" tile in the app

A-HA!  That's it.  Thank you very much.

This has been driving me nuts.  There is no discussion of that in any of the instructions.

Thanks for figuring it out!

Message 7 of 7
Top Contributors
Discussion stats
  • 6 replies
  • 1391 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7