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Forum Discussion

speakercpu's avatar
speakercpu
Aspirant
Jun 28, 2020

RBR50 internet speed lower on lan ports.

I have a router and sat. 2100 sqft home. I did a speed test inside the Orbi iphone app and Orbi shows the full internet speed. However, when doing a internet speed from a pc connected to a lan port ...
Mikey94025's avatar
Mikey94025
Hero
Jun 28, 2020
speakercpu wrote:

Thanks for the reply. The cable is cat6. I went into the statistics page in advance. It shows I am connected at 1gb.

OK, what you're seeing is unexpected so we must investigate other possibilities.

 

> However, when doing a internet speed from a pc connected to a lan port

> on the Orbi router, there is a loss of about 100mb.

 

  1. How are you measuring the speed on your PC?  Is it via a website or app like speedtest.net?  That is preferrable than reading the speed from the Orbi admin website or app.
  2. Can you connect your PC directly to your ISP modem and measure the speed the same way?  That is another way to isolate whether it is your PC or the Orbi.
  3. Do your wireless devices connected to your Orbi show the same speed drop on the speedtest.net website or phone app?  This tells us whether it is a wired-only issue or an Orbi-wide issue.
  4. Is your ISP modem also a router device, e.g., Comcast internet gateway?  If it is also a router, is it in bridge mode to your Orbi or do you have two routers operating (Double NAT)?  If Double NAT then there is some inefficiency and we can help resolbe that.

 

speakercpu's avatar
speakercpu
Aspirant
Jun 28, 2020

I was measuring speed using bing internet speed test.

I switch to the website/then app for speedtest.net. Connected straight to the modem sent by spectrum i get 230.

I had contract tech look at it a few mins ago. He said that spectrum would need to send one of their ppl out to look at it.

 

Then I hooked the Orbi back up, and check on wifi using the speedtest.net app. it was 225 download.

 

When I power off the modem and the Orbi router..then power the modem back on(and wait for it to be online), turn the Orbi router on and wait for it to give my pc(on lan port) an ip, I used the app for speedtest.net and got 325mb.

 

 

 

  • speakercpu's avatar
    speakercpu
    Aspirant
    Jun 28, 2020

    Is your ISP modem also a router device, e.g., Comcast internet gateway?  If it is also a router, is it in bridge mode to your Orbi or do you have two routers operating (Double NAT)?  If Double NAT then there is some inefficiency and we can help resolbe that.

    === I am not sure about this, have not found a way to see.