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RBR50 keeps disconnecting from Internet after modem reboot
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RBR50 keeps disconnecting from Internet after modem reboot
I recently bought a new ARRIS S33 modem and had a lot of problems connecting my RBR50. Finally after several factory resets, I was able to re-set everything up. This morning I rebooted my ARRIS modem and the Orbi disconnected form the internet again. I've now tried everything possible, including more factory re-sets - orbi will not connect to the internet.
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Re: RBR50 keeps disconnecting from Internet after modem reboot
Confirming orbi is using the latest firmware
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Re: RBR50 keeps disconnecting from Internet after modem reboot
Do you have Traffic Meter enabed by chance? If so, disable it...
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Re: RBR50 keeps disconnecting from Internet after modem reboot
I did have it on before the the factory resets and now I'm trying to go through the set-up process again. It's not recognizing my internet connection so I can't get as far as disabling the meter.
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Re: RBR50 keeps disconnecting from Internet after modem reboot
Be sure you power OFF the ISP modem for 30 seconds then back ON, then walk thru the setup wizard on the RBR after the reset. TM will be disabled by default.
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Re: RBR50 keeps disconnecting from Internet after modem reboot
Yes, I just completed that cycle for the thrid time. It keeps failing to find a internet connection during set-up. And that's confirming that I've reset the orbi, then unplugged my isp modem and re-following the orbi set-up steps.
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Re: RBR50 keeps disconnecting from Internet after modem reboot
Swap out the lan cable between the modem and RBR for a different one? CAT6 is recommended.
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