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Orbi WiFi 7 RBE973
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Re: RBR50 loosing WIFI - Wired seems to work

RHRathje
Aspirant

RBR50 loosing WIFI - Wired seems to work

I have an RBR50, and it suddently drops WIFI every 5-7-10 minuts. When it drops wifi, I still have wired connection to the internet trough my RBR50, but all units connected via WIFI looses connection to router and Sat. I have triede latest firmware aswell as rolled back to 2.3.1.48 but it's the same.

 

After loosing connection, units reconnect after few seconds to at minut or so. It has been like this for a week but before this, it has been working perfectly for the last year.

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 1 of 6

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FURRYe38
Guru

Re: RBR50 loosing WIFI - Wired seems to work

Update the system again and after the FW is updated, do a factory reset and this time, don't enable Armor at all. Leave it off. Setup the RBR as suggested. 

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Message 4 of 6

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FURRYe38
Guru

Re: RBR50 loosing WIFI - Wired seems to work

What is the Mfr and model# of the ISP modem the NG router is connected too?

 

Try a manual load of the v60 FW files, factory reset and setup from scratch. 


What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.

 

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

 

Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).


@RHRathje wrote:

I have an RBR50, and it suddently drops WIFI every 5-7-10 minuts. When it drops wifi, I still have wired connection to the internet trough my RBR50, but all units connected via WIFI looses connection to router and Sat. I have triede latest firmware aswell as rolled back to 2.3.1.48 but it's the same.

 

After loosing connection, units reconnect after few seconds to at minut or so. It has been like this for a week but before this, it has been working perfectly for the last year.


 

Message 2 of 6
RHRathje
Aspirant

Re: RBR50 loosing WIFI - Wired seems to work

Thank you for your reply.
Idon't know about the modem.

There are approx 30ft between my router and sat. and our flat is 140 square meters (approx 1500 square feet). We don't have many neighbours with WiFi.

I have tried everything you recommend, but It doesnt change anything. I have tried to enable Armor, and for some reason it seems to help. It doesnt eliminate the issue, but I don't loose WiFi just as often after.
Message 3 of 6
FURRYe38
Guru

Re: RBR50 loosing WIFI - Wired seems to work

Update the system again and after the FW is updated, do a factory reset and this time, don't enable Armor at all. Leave it off. Setup the RBR as suggested. 

Message 4 of 6
RHRathje
Aspirant

Re: RBR50 loosing WIFI - Wired seems to work

Had to make a couple of resets, but now it works. Thank you very much.
Message 5 of 6
FURRYe38
Guru

Re: RBR50 loosing WIFI - Wired seems to work

Is Armor enabled now or did you not enable it this time? 

Glad its working now. 


@RHRathje wrote:
Had to make a couple of resets, but now it works. Thank you very much.

 

Message 6 of 6
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