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Forum Discussion
RBR50 password recovery failure
HI All,
So when logging in to my base station I was prompted to change my password because of security.
So I used a password manager and gave it a strong 20 character including 3 numbers and ...
I have not powered off the orbi, but I have cleared out my chrome cookies and caches, disabled password autofill, my password manager (1password) and this still happens. All of this began when I entered the password wrong one too many times in Chrome, by the time I had figured out the correct password, I ran into this, I even went through the password reset procedure earlier today. Logging in via Safari or the app is fine.
feignit wrote:I have not powered off the orbi, but I have cleared out my chrome cookies and caches, disabled password autofill, my password manager (1password) and this still happens. All of this began when I entered the password wrong one too many times in Chrome, by the time I had figured out the correct password, I ran into this, I even went through the password reset procedure earlier today. Logging in via Safari or the app is fine.
As suggested, it appears you're having a problem with Chrome. That fact that you entered the wrong password too many times may have caused Chrome to lock the Orbi login down. Either reinstall Chrome or take a look at the Chrome password manager. Good luck.
This is happening on my RBR20, using safari
Sherriebass wrote:
This is happening on my RBR20, using safari
You have tried the suggestions in the message before yours?
Safari does not support password recovery. See your manual.
