RBR50 synched with Satellite but cannot find

[Meibc222]

Firmware 2.1.4.10 

Even though the Satellite lights is blue indicating 'synch' my router cannot find the satellite. On the mobile app it acknowledges the router but cannot find the satellite. I have done a cold reboot; power cycle down; etc.. no luck..i have 'synched' a couple fo times and each time i get a solid blue light. But when i try to add satellite on the application it cannot find.

anyone have any thoughts how to resolve?

thanks

[Retired_Member]

relax.....give it a while.  I've heard the app is not that good.  Blue light should go out indicating all is well.

[DarrenM]

Have you gone to www.orbilogin.net in a web browser and see if the satellite shows up?

DarrenM