RBR50 wil not allow me to to add printer

[ekhalil]

Are you trying to add a ReadySHARE USB printer or a wireless printer? Please describe the issue you're seeing so we can help you

[FURRYe38]

What is the Mfr and model# of the printer? 

[majaparke]

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@FURRYe38 wrote:

What is the Mfr and model# of the printer? 

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HP color laser jet pro M54dw

[majaparke]

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@ekhalil wrote:

Are you trying to add a ReadySHARE USB printer or a wireless printer? Please describe the issue you're seeing so we can help you

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I am trying to hook up a wireless printer.  The message keeps saying that there is no wireless internet to hook to.  But I know that is not the case as I am sending these questions out to netgear.

[ekhalil]

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@majaparke wrote:
HP color laser jet pro M54dw

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Have you tried to add the printer using WPS?

I have the M451dw and it was straight forward to attach the printer to Orbi using WPS. 

[FURRYe38]

Ensure the printers FW is up to date as well. 

Is that a 54dw or 254dw model? 

What security mode are you using on the Orbi? Auto or WPA or WPA2? 

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@majaparke wrote:

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@FURRYe38 wrote:

What is the Mfr and model# of the printer? 

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HP color laser jet pro M54dw

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[michaelkenward]

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@majaparke wrote:

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@ekhalil wrote:

Are you trying to add a ReadySHARE USB printer or a wireless printer? Please describe the issue you're seeing so we can help you

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I am trying to hook up a wireless printer.  The message keeps saying that there is no wireless internet to hook to.  But I know that is not the case as I am sending these questions out to netgear.

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Issues with wifi printers are often nothing to do with the wifi source, your Orbi, which just sits there delivering wifi. It is up to your printer to play ball.

Setup is down to the way in which you configure the printer. Most wifi printers use an program on your PC to set them up. It is probably somewhere on your PC. You just need to find it and run the thing.

I suspect that running the printer utility will deal with the prompt you see.

That is how I fixed a neighbour's HP printer recently.

Connecting your HP wireless printer | Wireless Printing Center | HP® United Kingdom