×

Introducing the Orbi 970 Series Mesh System with WiFi 7(BE) technology. For more information visit the NETGEAR Press Room.

Orbi WiFi 7 RBE973
Reply

RBR50 with firmware 2.5.2.4 - Frequently drops internet connection

nsm553
Aspirant

RBR50 with firmware 2.5.2.4 - Frequently drops internet connection

Have been using this router for couple of years with no issue. Recently started facing frequent drops in internet connectiivty. Saw in chats messages, upgraded formware to latest, still facing the same issue.

Just clicking on apply on routers internet setup web page is automatically fixing (because no issue with modem connection)

Model: RBR50

Firmware: 2.5.2.4

Parental Control - Circle enabled

 

Any one facing similar with latest firmware 2.5.2.4

 

 

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 1 of 3
FURRYe38
Guru

Re: Frequently drops internet connection

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

Factory reset the RBR and setup from scratch, this time, do not enable Circle. Leave it disabled. See if problem continues. 

Was a long thread last year about Circle causing problems. 

 

Also, there is nore recent versions of FW:

https://community.netgear.com/t5/Orbi/RBR50-RBS50-Firmware-Version-2-6-1-40/m-p/1997895/highlight/tr...

 

If your in the US Region:

https://community.netgear.com/t5/Orbi/Orbi-RBR50-Router-Firmware-Version-V2-7-2-102/m-p/2030068/high...

However this version of FW does not support Circle!!!

Message 2 of 3
nsm553
Aspirant

Re: Frequently drops internet connection

Motorola Surfboard SB6141

I see NG listed a new fw for RBR50 (Orbi Router) Firmware Version 2.7.1.60 (for US Region Only)

First I'll try with this, if no good, will disable Circle and try

Thanks for the response. 

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 3 of 3
Top Contributors
Discussion stats
  • 2 replies
  • 265 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7