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Solved
RBR50 won't get IP from SB6183
Orbi RBR50 won't get the ip from a surfboard 6183.
Yes, you only need to unplug the modem for 30-1minute. Glad it's working now.
Mark your post as solved for others to know for future reference please.
Enjoy.
e-squared wrote:
Update to everyone.
I let the modem unplugged overnight and just went through process of hooking it up and it worked. I know the modem retains the MAC address of possibly 2 devices, so does the Orbi have a problem with this and once the modem loses the retained MAC addresses then it will work?
Once again it is working.
Just a weird issue.
Thanks for the help.
I have connected to PC and it does get the IP that the modem is getting from the ISP. But have not tried the PC which would get an IP from the Orbi. I have tried everything, factory reset, power off/on, boot this, boot that and nothing works. This should not be this difficult.
e-squared wrote:
I have connected to PC and it does get the IP that the modem is getting from the ISP. But have not tried the PC which would get an IP from the Orbi. I have tried everything, factory reset, power off/on, boot this, boot that and nothing works. This should not be this difficult.
It might be worth checking the Orbi's Internet settings, under the "Basic" tab, select "Internet". and the box should be checked next to "Get Dynamically from ISP". In the boxes to the right that are greyed out, are there any values there?
The IP address the PC received directly from the ARRIS modem... was it a "private" IP (192.168.x.x) or a "public" IP?