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Introducing the Orbi 970 Series Mesh System with WiFi 7(BE) technology. For more information visit the NETGEAR Press Room.

Orbi WiFi 7 RBE973
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RBR50

ajtull
Initiate

RBR50

My Orbi RBR50 is working great across all my devices.  We have two new Samsung Galaxy21 phones.  One phone accepts the log in password which has been used on all devices.  The other phone says that the password is incorrect.

 

Suggestions?

 

Message 1 of 4

Accepted Solutions
ajtull
Initiate

Re: RBR50

Thank you.  I just discovered after reading more in the community that I was logging in with my administrative password not my device password.  Using the device password solved the issue.  Case closedSmiley Wink

 

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FURRYe38
Guru

Re: RBR50

Please visit and post about this over in the Orbi AC forum:

https://community.netgear.com/t5/Orbi/bd-p/Orbi

 

Something to check with Samsung support. If one phone is working and the other isn't, would be something Samsung needs to review on this phone.

 

Good Luck. 

Message 2 of 4
ajtull
Initiate

Re: RBR50

Thank you.  I just discovered after reading more in the community that I was logging in with my administrative password not my device password.  Using the device password solved the issue.  Case closedSmiley Wink

 

Message 3 of 4
FURRYe38
Guru

Re: RBR50

Enjoy. 

Message 4 of 4
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