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RBR50v2 Factory Reset Instructions Wrong

beuser
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RBR50v2 Factory Reset Instructions Wrong

After many frustrating hours on the phone with tech support, reading articles, and trying different combinations, I've come to the conclusion that all the published instructions are wrong on how to do a factory reset of the Orbi RBR50v2.  None of them work. 

 

Instead, this is what works on my RBR50v2 to do a factory reset:

  • Power off the router
  • Press the reset button with a paper clip
  • Power on the router
  • Watch the LED.  It will turn solid red, then after a few seconds start blinking red.
  • Let go of the reset button in just a few seconds, as soon as it starts blinking red.  
  • Now it will do a factory reset and reboot.

If you hold the reset button 5+ plus seconds longer, you'll see it do a quick flash of green in between the flashing red and it will go into TFTP mode and it will NOT do a factory reset.  So the 30-30-30 method does not work.  The officially published method of pressing the reset button after the router is powered on also does not work.  A google search of 'RBR50v2 Factory Reset' lists 50 web sites with instructions that are all wrong.

 

How is it possible that all the published instructions are wrong?  Even Netgear tech support had the wrong instructions.  I've wasted countless hours on this.  I even sent a router back to Netgear and had a new one shipped to me because we couldn't get it to do a factory reset.  And now I see the instructions were just wrong.  I am baffled.

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
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