RBR50v2 - No Internet

[ajredaelli]

I just bought the RBR50v2 Router with a Satellite. I went ahead and setup the router. I have a strong signal, however, I wasn't able to connect with my phone. When I tried to connect my Roku and the Amazon TV - same result. Eventually I received a "strong signal" message, but I also received a No Internet Connection  Available message.   By the way, Amazon TV says "Signal Strength; Good" "Connected with problems" Security "WPA2 PSK"

What am I doing wrong?

Thank you for any assisstance. 

[Dannyv]

Having the same problems since the new update today

[CrimpOn]

It is usually a good idea to know what the Orbi WAN (yellow) jack is connected to.  (specific brand & model)

and, how did you set up the Orbi router (Orbi web interface with a web browser or the Orbi "app"?)

[FURRYe38]

What Firmware version is currently loaded?

Is the Orbi system operating in Router or AP mode?

What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).

[ajredaelli]

I used the app to connect it. 

[ajredaelli]

I will check into all of these. I can't right now because I work from home and I am not connected to the Orbi. Not sure about the firmware. It's about 1900 Sq. Ft home. Not connected to the satellite yet. When I checked it I was literally next to the Orbi and the TV was just about 20 feet away. 

[FURRYe38]

Ok, check the suggestions when you get a chance. 

[ajredaelli]

Will do - thanks!