Reply

Re: RBS 50 Satellite "stuck" on firmware 2.0.0.74

Dave61
Aspirant

RBS 50 Satellite "stuck" on firmware 2.0.0.74

I have just added a second satelllite to my home network. As delivered it was on firmware v1. Via the admin panel I did a firmware update to v2, however I notice that whilst the router and first satelllite are on v2.1.1.16 but the new router is v2.0.0.74 with "No new firmware version available" listed.

Screen Shot 2017-12-28 at 13.40.46.pngDoes this mean that there is no future update path for this particular router?

 

 

 

Message 1 of 9

Accepted Solutions
aaz
Virtuoso
Virtuoso

Re: RBS 50 Satellite "stuck" on firmware 2.0.0.74

You need to unzip the file and then load the RBS50-V2.1.1.16.img file.

View solution in original post

Message 8 of 9

All Replies
mahughesnh
Guide

Re: RBS 50 Satellite "stuck" on firmware 2.0.0.74

When my router updated to the latest firmware, the satelite did not update.  I did the update manually and it was fine.  Not sure why it didn't update automatically, it always has with past updates.  But it was not a big deal to do it manually.  Just follow the instructions in the advanced screen of the router interface and it took about 5 minutes to complete and link up.

Message 2 of 9
Dave61
Aspirant

Re: RBS 50 Satellite "stuck" on firmware 2.0.0.74

Thanks, manual update was a good idea, but I get an error: "This firmware file is incorrect! Please get the firmware file again and make sure it is the correct firmware for this product."

 

I downloaded the file and tried again, with the same result.

 

Screen Shot 2017-12-28 at 18.55.54.png

 

 

Message 3 of 9
DarrenM
Sr. NETGEAR Moderator

Re: RBS 50 Satellite "stuck" on firmware 2.0.0.74

Try to power cycle that satellite unit then try the update again.

 

DarrenM

Message 4 of 9
mahughesnh
Guide

Re: RBS 50 Satellite "stuck" on firmware 2.0.0.74

Make sure you download the firmware for the RBS50, not the RBR50.  Easy mistake to make.

Message 5 of 9
Dave61
Aspirant

Re: RBS 50 Satellite "stuck" on firmware 2.0.0.74

Thanks, just tried that but still same error.

Model: RBS50| Orbi AC3000 Tri-band WiFi (Satellite Only)
Message 6 of 9
Dave61
Aspirant

Re: RBS 50 Satellite "stuck" on firmware 2.0.0.74

Thanks, double checked. Unless Netgear are mislabelling files it is definitely the RBS version.

Model: RBS50| Orbi AC3000 Tri-band WiFi (Satellite Only)
Message 7 of 9
aaz
Virtuoso
Virtuoso

Re: RBS 50 Satellite "stuck" on firmware 2.0.0.74

You need to unzip the file and then load the RBS50-V2.1.1.16.img file.

Message 8 of 9
Dave61
Aspirant

Re: RBS 50 Satellite "stuck" on firmware 2.0.0.74

Thanks.

 

That doesn't explain why the system said that there was no update available, but hey ho.

Message 9 of 9
Top Contributors
Discussion stats
  • 8 replies
  • 1662 views
  • 4 kudos
  • 4 in conversation
Announcements

Orbi WiFi 6E