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RBS20 Power Supply Fried, Can it be repaired?

Adnan-Siddiqui
Aspirant

RBS20 Power Supply Fried, Can it be repaired?

I used a wrong adapter with my RBS20 satellite and now its not working even with the genuine 12V adpater that comes with it. Can I somehow get it repaired? And if I can, can I do it myself? Where can I get the part to be replaced. I think I have burned the internal power supply unit. 

 

I know it seems stupid of me but yes, that is what I have done. Thanks.

Model: RBR20|Orbi AC2200 Tri-band WiFi Router
Message 1 of 5
FURRYe38
Guru

Re: RBS20 Power Supply Fried, Can it be repaired?

No. Just get a new one with same volts and amps spec'd on the sticker. 

Message 2 of 5
Adnan-Siddiqui
Aspirant

Re: RBS20 Power Supply Fried, Can it be repaired?

Just to be clear the problem is with the device not the adapter so I was hoping if I can get it repaired?

Message 3 of 5
CrimpOn
Guru

Re: RBS20 Power Supply Fried, Can it be repaired?


@Adnan-Siddiqui wrote:

I used a wrong adapter with my RBS20 satellite and now its not working even with the genuine 12V adpater that comes with it. Can I somehow get it repaired?


No, I have never heard of a 'repair shop' for Orbi satellites.  Please explain what this 'wrong adapter' was.

i.e. was it a 12v adapter with the same dimension plug as the correct adapter?

(Using a 12v adapter with a higher amperage rating will not damage a product. Using a  12v adapter with a lower amperage rating will not damage a product.)

Message 4 of 5
Adnan-Siddiqui
Aspirant

Re: RBS20 Power Supply Fried, Can it be repaired?

I think the adapter was faulty and it shorted the device.

Message 5 of 5
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