RBS40V latest firmware update fails, even manually!

[SnoBoyBB]

RBS40V latest firmware 2.6.2.8 fails automatic update and the downloaded file when trying a manual update doesn't contain a .img file. When I get the .ZIP file, there are only the two files RBS40V-V2.6.2.8_1.0.1.chk and RBS40V-V2.6.2.8_1.0.1_Release_Notes.html.inside the ZIP file. Updating requires an .img file.Even the previous firmware file has no .img file in it.

Any way to get NETGEAR to fix the downloading issue?

[CrimpOn · Accepted solution]

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@SnoBoyBB wrote:

RBS40V latest firmware 2.6.2.8 fails automatic update and the downloaded file when trying a manual update doesn't contain a .img file. When I get the .ZIP file, there are only the two files RBS40V-V2.6.2.8_1.0.1.chk and RBS40V-V2.6.2.8_1.0.1_Release_Notes.html.inside the ZIP file. Updating requires an .img file.Even the previous firmware file has no .img file in it.

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Unfortunately, Netgear engineers chose to use different file extensions for firmware images.  The original Orbi products used *.img for their firmware file names.  Other products, such as the RBS40V (and many, many others) use *.chk

When I update the RBS40V, I connect directly to the satellite using its IP address, then select the menu item Firmware Update.  When told to Browse to find the file, select that *.chk file.

[FURRYe38]

What FW is loaded currently on the RBS40v? 

What browser are you using to send the FW file to the RBSs web page? 

Try changing the .chk to a .img and then see if the RBS will accept the file using the web browser...

[CrimpOn · Accepted solution]

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@SnoBoyBB wrote:

RBS40V latest firmware 2.6.2.8 fails automatic update and the downloaded file when trying a manual update doesn't contain a .img file. When I get the .ZIP file, there are only the two files RBS40V-V2.6.2.8_1.0.1.chk and RBS40V-V2.6.2.8_1.0.1_Release_Notes.html.inside the ZIP file. Updating requires an .img file.Even the previous firmware file has no .img file in it.

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Unfortunately, Netgear engineers chose to use different file extensions for firmware images.  The original Orbi products used *.img for their firmware file names.  Other products, such as the RBS40V (and many, many others) use *.chk

When I update the RBS40V, I connect directly to the satellite using its IP address, then select the menu item Firmware Update.  When told to Browse to find the file, select that *.chk file.

[SnoBoyBB]

I solved it by connecting the RBS40V with an Ethernet cable to the router, then logged into the IP address of the RBS40V. I was then able to update it with the .CHK file. Then I read your response, which is essentially what I did to get the update done! So you are correct, so I gave you kudos.

[CrimpOn]

It should not have been necessary to physically move the RBS40V to make a manual firmware update by connecting to the IP address.  I update mine when connected over WiFi.  If that fails in the future, I'll try the Ethernet backhaul cable approach.