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RBS40v on fw 2.3.6.4

Toff14
Follower

RBS40v on fw 2.3.6.4

Orbi Satellite (RBS40V) connection seems to drop and ring turns to magenta occassionally (about once a day). Connection is fine once it is restarted but seems odd to require a restart almost everyday.

Satellite is connected to router via ethernet backhaul, hence can't be distance issue.

Noticed that this started happening after fw upgrade to 2.3.6.4 for satellite and 2.5.1.18 for RBR50.

Anyone else encountered this and any suggested fix.

 

 

Model: RBS40V|Orbi Voice Add-on WiFi Satellite and Smart Speaker
Message 1 of 3

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FURRYe38
Guru

Re: RBS40v on fw 2.3.6.4

What is the Mfr and model# of the ISP modem the NG router is connected too?

What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router

 

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

 

Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only by un-checking the check box. Save settings and reboot the router and satellite(s).

 

Has a factory reset and setup from scratch been performed since last update?


@Toff14 wrote:

Orbi Satellite (RBS40V) connection seems to drop and ring turns to magenta occassionally (about once a day). Connection is fine once it is restarted but seems odd to require a restart almost everyday.

Satellite is connected to router via ethernet backhaul, hence can't be distance issue.

Noticed that this started happening after fw upgrade to 2.3.6.4 for satellite and 2.5.1.18 for RBR50.

Anyone else encountered this and any suggested fix.

 

 


 

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Message 2 of 3

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FURRYe38
Guru

Re: RBS40v on fw 2.3.6.4

What is the Mfr and model# of the ISP modem the NG router is connected too?

What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router

 

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

 

Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only by un-checking the check box. Save settings and reboot the router and satellite(s).

 

Has a factory reset and setup from scratch been performed since last update?


@Toff14 wrote:

Orbi Satellite (RBS40V) connection seems to drop and ring turns to magenta occassionally (about once a day). Connection is fine once it is restarted but seems odd to require a restart almost everyday.

Satellite is connected to router via ethernet backhaul, hence can't be distance issue.

Noticed that this started happening after fw upgrade to 2.3.6.4 for satellite and 2.5.1.18 for RBR50.

Anyone else encountered this and any suggested fix.

 

 


 

Message 2 of 3
FURRYe38
Guru

Re: RBS40v on fw 2.3.6.4

Any progress on this? 


@Toff14 wrote:

Orbi Satellite (RBS40V) connection seems to drop and ring turns to magenta occassionally (about once a day). Connection is fine once it is restarted but seems odd to require a restart almost everyday.

Satellite is connected to router via ethernet backhaul, hence can't be distance issue.

Noticed that this started happening after fw upgrade to 2.3.6.4 for satellite and 2.5.1.18 for RBR50.

Anyone else encountered this and any suggested fix.

 

 


 

Message 3 of 3
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