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RBS50 wifi problem
Model: RBR50, RBS50, RBW30 Firmware: 2.5.0.38 I'm having trouble with the wifi on just the RBS50 satellite. Often when my phone or ipad is connected to this satellite, it shows full strength and...
I might have solved the mystery, time will tell. I had malfunctioning wifi-to-ethernet bridge that wanted to act as a DNS server for the network. I replaced the adapter and devices are connecting to the RBS50 normally now. Thanks for all the help and advice.
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
Try updating to v2.5.1.8...
Ok thanks for the tips. I will try updating firmware first.
Here is some of the requested info:
ISP Modem: Comcast Xfinity Motorola SB6121. I get 80-90Mbps normally.
Home: ~3000 sq ft, 3 story
RBR & RBS are on the same floor about 25-30ft apart. Again, the wired connections on the RBS work flawlessly at full speed. The RBW30 is on another floor at the other end of the house and it works fine too.
I ran a network analysis to find the best channel for 2.4ghz. Channel 11 seems the least congested (pretty busy neighborhood).
For 5ghz, I was on channel 40. It looked like everyone else was on the same so I changed to 48. But my wifi analyzer shows it stuck on channel 42 which isn't an option so not sure what's going on there.
The more advanced options I will try if the firmware doesn't work. Thanks again.
Try the system with out the RBWs.
Try the FW update as well.
Firmware update did not help. Rebooted all Orbi's after the update (but no factory reset). My phone shows connected to the RBS50's IP address, full signal strength, but no internet and running the Orbi app fails to connect to anything. I can connect to the RBS50 using my computer (which is hardwired to RBR50, so backhaul is working), it shows only hardwired connections, no wifi connections-including my phone even though my phone shows connected.
I bought the RBW to "fix" the problem by putting it in the room that my phone and ipad were normally in, as an attempt to have them connect to that instead of the RBS. Usually works.