Random disconnects on Orbi

[Acdc2704]

I've had my Orbi for 3 weeks now and when it works I love it.  It's very random skmetomea it will happen twice a day sometimes it will fine for days then just randomly will flash white disconnects for about 2 minutes comes back up and starts working again. Any idea what it can be? It wouldn't be so bad but I work from home some disconnects during the work day are really annoying. Any help is appreciated my wife wants me to return it.

[DarrenM]

Hello Asdc2704

Have you checked your modem to make sure its not losing internet connection?

DarrenM

[timngo32]

I'm running into the same issue all of the sudden. It's been for about 10 days or so, everything had been working perfect up until then. I recent updated to RBR50-Firmware-Version-1-12-0-18 but still have the same problem. Did the factory reset, just disconnected again... Starting to get sad that this great tech might not be working properly...

[pdog881]

I am using the most updated firmware 1.12.0.18 and have done factory reset.  Still haveing disconnects.  HELP!

[DarrenM]

Hello pdog881

I have sent you a pm

DarrenM

[sunnyyan]

I have the 3 pack Orbi AC3000 from Costco. Several connection drops per day before and after the latest firmware V1.12.018. I thought it was my Comcast service issue for a few weeks then I missed the return deadline to Costco. Now, I'm stuck with a $500 system worse than wireless routers I had less than 1/3 of cost.  I'm tired and fed up by this and false sense of hope the next firmware will solve this issue.

[DarrenM]

Hello sunnyyan

Have you tried a factory reset on the unit since the latest firmware update?

DarrenM