Rbr50

[ChinoMorales]

I'm using Orbi RBR50, router with two satellites and we are changing our internet provider, do I have to do a "New Setup" once I have the new provider? I will be using same modem though.

Thanks a lot.

[FURRYe38 · Accepted solution]

Just power OFF the modem when you change ISPs for 1 minute then back on. 

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@ChinoMorales wrote:

I'm using Orbi RBR50, router with two satellites and we are changing our internet provider, do I have to do a "New Setup" once I have the new provider? I will be using same modem though.

Thanks a lot.

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[plemans]

Thoretically no.  I would recommend it however. It might work great once the new ISP provisions your modem but it might have issues. Just take a backup of your configuration so you can restore it once you've got the new setup provisioned. 

[FURRYe38 · Accepted solution]

Just power OFF the modem when you change ISPs for 1 minute then back on. 

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@ChinoMorales wrote:

I'm using Orbi RBR50, router with two satellites and we are changing our internet provider, do I have to do a "New Setup" once I have the new provider? I will be using same modem though.

Thanks a lot.

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[michaelkenward]

... and while you are doing that, also turn off the Orbit router and then turn that back on when the modem is up and connected.

[ChinoMorales]

Thanks a lot for your help.

[ChinoMorales]

I waited for the new ISP tomsend the signal to my modem as did as suggested by you, all working fine now, thanks again.