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Forum Discussion
gearcommune
May 15, 2021Aspirant
Routerlogin.net certificate “not trusted” IoT devices (tv and others) cannot use WIFI
This has been going on for months and have not found answers!!! I have Orbi RBR50v2 and as devices are using the wifi there are times in the background it tries to connect routerlogin.net. It won't...
FURRYe38
Oct 18, 2021Guru - Experienced User
Others have posted that disabling Armor seems to work. Armor seem to cause historical problems here and there.
roarty58 wrote:
I have been having this same issue on my Orbi ever since I installed it. It seems to disappear on its own, but popped up again yesterday. This appears to be a significant bug in the Orbi. Mine is an RBR40 (which model never shows up in the lists of models) running V2.7.3.22. It started up again yesterday when I turned on guest network.
This time it blocked internet access on my iPhone (but other devices were fine).
The error pops up on all devices, just not iOS as I saw suggested in another thread. I get the error in iOS, iPadOS, macOS and Windows 10 (all kept up-to-date with releases). And while the pop-up error message references "hotmail.com", the certificate it displays has to do with "routerlogin.net" which is Netgear's own.
I have also been using Armor with the Orbi and it does seem that turning Armor off often fixes the issue.
I have other Netgear routers (that I have opted to use when the error doesn't go away and never receive any sort of similar issue with non-Orbi routers).
roarty58
Nov 06, 2021Guide
Thanks for the reply. Unfortunately, disabling Armor only temporarily resolved the issue. Armor is disabled and the issue reappeared. Orbi Access Control is disabled and "Private Address" turned off on my iPhone (both "solutions" I've seen suggeted).
Maybe time to find a more reliable router than something from Netgear.