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Introducing the Orbi 970 Series Mesh System with WiFi 7(BE) technology. For more information visit the NETGEAR Press Room.

Orbi WiFi 7 RBE973
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Re: SEPERATE PASSWORDS FOR 2.4 and 5

Jetdrive
Luminary

Re: SEPERATE PASSWORDS FOR 2.4 and 5


@FURRYe38 wrote:

5Ghz is not the problem though. Users forget that 2.4Ghz and 5Ghz are on the same network. IoT HW will only see 2.4Ghz for those that only support 2.4Ghz. Never see any 5Ghz. Why is it that these IoT mfrs don't allow dual band supporting setup mobile devices to use either frequency with in there setup software? Saving money? Maybe. Or just lazy programming. Smiley Wink


@Jetdrive wrote:

I don't think anyone is blaming Netgear or any other router manufacturer. It is obviously the IOT manufacturer. The problem is that some here say that 5ghz is not an issue in resolving the problem. (I think you remember saying that) Yes it is, as during setup when the device used to setup is on 5ghz and the device being setup is on 2.4ghz. The fix to the manufacturers problem is to to temporarily make 5ghz unavailable during the setup. Once setup is complete, things can be returned to normal. 


 


You are right, 5hz is not the problem, it's the fix. 

Message 26 of 29
FURRYe38
Guru

Re: SEPERATE PASSWORDS FOR 2.4 and 5

Disabling it and forcing the setup phone or pad to 2.4Ghz is NGs fix. Sure would be nice of the IoT mfrs fixed this in there setup software though. Smiley Wink

Message 27 of 29
SW_
Prodigy
Prodigy

Re: SEPERATE PASSWORDS FOR 2.4 and 5

Please try this separating SSIDs on Guest Network to see if it solves 2.4GHz IoT problem.

Message 28 of 29
FURRYe38
Guru
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