Satellite RBR50 dead after firmware upgrade 2.5.0.38

[orbira]

Hi,

Today I upgraded to Orbi firmware 2.5.0.38. The router and one satellite came back up fine. 2nd satellite would not power on now. I have tried resetting, removing power etc., bout no lights, seems complete dead. Any suggestions please.

Thanks

[FURRYe38 · Accepted solution]

Check the power adapter that plugs into the RBS. 

Swap power adapters with the one that works for the other RBS. 

[plemans]

Does it do anything? Is the power light on the back lit up?

If so you could try using tftp to do so. 

Here's a thread that talks about recoving it with tftp.

https://community.netgear.com/t5/Orbi/Orbi-Satellite-corrupt-firmware/m-p/1636597

And the tftp utility instructions

https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP

just make sure you enable tftp from within windows. 

https://www.thewindowsclub.com/enable-tftp-windows-10

[FURRYe38 · Accepted solution]

Check the power adapter that plugs into the RBS. 

Swap power adapters with the one that works for the other RBS. 

[orbira]

Thanks. The satellite works after swapping the adapter. Now I need to get behind the entertainment center mess to figure out if it is bad power strip or adapter.

[FURRYe38]

Enjoy and Good Luck.