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Introducing the Orbi 970 Series Mesh System with WiFi 7(BE) technology. For more information visit the NETGEAR Press Room.

Orbi WiFi 7 RBE973
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Re: Satellite connected to 2.4 Ghz, not 5 Ghz?

haikalpribadi
Aspirant

Re: Satellite connected to 2.4 Ghz, not 5 Ghz?

I also had this issues after I did a firmware update. Was so dissatisfied with reading this forum post, and the fact that there is no response from the Netgear team.

 

But I kept on trying to configure and reconfigure every page, till, in the end, I hit "Smart Setup Wizard", which dropped my wifi briefly and when it came back on, all devices (including the Satellite) is now on 5 GHz. Perhaps you guys can try that and see if it also works for you Orbi.

Model: RBK30| Orbi AC2200 WiFi System
Message 26 of 29
vtrusty
Star

Re: Satellite connected to 2.4 Ghz, not 5 Ghz?

are we still beating a dead horse with this issue?

figured I’d chime in because I saw an add for the new Netgear Nighthawk Mesh router and laughed because they haven’t even fixed the Orbi.
Message 27 of 29
FURRYe38
Guru

Re: Satellite connected to 2.4 Ghz, not 5 Ghz?

My Orbi is working fine on 5Ghz or eithernet wired backhaul. .

 

Message 28 of 29
gdeangelis
Aspirant

Re: Satellite connected to 2.4 Ghz, not 5 Ghz?

It's most likely due to the (4) 5G backhaul antenna placement which is at the top of the unit on the side that does not have the ethernet ports on it.  My guess is it is very directional, which has been proven out by satellite placement knowing the antenna locations.

Message 29 of 29
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