Satellite is slow

[Paella]

Hi 

I have an RBR50 and RBS50 

The router works fine and get fast upload/download for the service I paid for.

the satelite howerver has always been slow. 

from the router i get ~270Mbps down and 10Mbps up 

from the satelite ~10 to 40Mbps down and 3-5 Mbps up

-i've moved it to different rooms (right now it's in the next room, pretty close)

-i've updated the firmware to the latest on both units

any help would be greatly appreciated

[FURRYe38 · Accepted solution]

What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M970...

Has a factory reset and setup from scratch been performed since last FW update? 

[FURRYe38 · Accepted solution]

What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M970...

Has a factory reset and setup from scratch been performed since last FW update? 

[Paella]

thanks! 

i switched to to using channel 1 instead of auto

that seems to have helped.

[FURRYe38]

Glad that worked. Enjoy.