Satellite showing up as connected device, unknown connection type

[toddinpal]

So I'm trying to set up a new RBR50/RBS50.  After being set up, they needed a firmware update (don't recall from version or to version), and from then on the satellite couldn't connect.  I upgraded and downgraded the firmware on each device and they are both at version v2.5.1.16.  The satellite cycles between purple light and blue light.  The router sees the satellite as a connected device and not a satellite as shown in the attached image.  How do I get them to communicate properly and show the satellite as a satellite?

-tl

[Mstrbig]

Try Rebooting the RBR50 and factory reset the RBS50 and reconfigure.

[toddinpal]

Been there, done that, multiple times.

[Mstrbig]

Did you try this on the satellite, as they tend to be stubborn sometimes?
Turn off satellite, hold down the reset button, power up the satellite while holding down the reset, do not let go of the reset until you see the power light turns red, then let go.

[toddinpal]

Yes, I tried that form of reset.  As I mentioned before I also tried a 30-30-30 reset.  I'll try several more times, but this seems a bit absurd.

-tl

[FURRYe38]

Try updating FW to v4:

https://community.netgear.com/t5/Orbi/RBK50-Firmware-Version-2-5-2-4/m-p/1960919/highlight/true#M100...

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@toddinpal wrote:

Yes, I tried that form of reset.  As I mentioned before I also tried a 30-30-30 reset.  I'll try several more times, but this seems a bit absurd.

-tl

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