Security Question

[Rick-Cheong]

Hi Community,
i had problem with the security question and i am unable to reset it or click forget security question to get another option. 
however, the answer which i had key in is definitely correct. How am i suppose to reset the security question in order to login back again? 

[peteytesting]

so you have forgotten both the main password for the admin and the security answers ? if so then i think you would just have to factory reset