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Orbi WiFi 7 RBE973
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Re: Since 2.1.* update speed test through the mobile app crashes the network

Tnerb123
Tutor

Since 2.1.* update speed test through the mobile app crashes the network

Ever since the first 2.1.* update the mobile app will crash the router when you do a speed test through the orbi app.  Not sure what is happening since the logs get wiped on reboot.  I am also seeing that apps that are not run on windows are lagged and force a reboot about every 4 days.  With no scheduled reboot option this is getting out of control. 

Model: RBK50| Orbi AC3000 High-Performance Tri-Band WiFi System
Message 1 of 4
FURRYe38
Guru

Re: Since 2.1.* update speed test through the mobile app crashes the network

Try a factory reset and set up from scratch on the router.

Message 2 of 4
Tnerb123
Tutor

Re: Since 2.1.* update speed test through the mobile app crashes the network

Did but it did nothing. 😞

Message 3 of 4
FURRYe38
Guru

Re: Since 2.1.* update speed test through the mobile app crashes the network

Might contact the moderator and ask for additional help and information:

@DarrenM

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