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Re: Slow download = Fast Upload

jdbauer6
Aspirant

Slow download = Fast Upload

Hi - using SpeedTest, I continually get around 40-60Mbps download vs. 150+Mbps upload.  I am on the latest firmware, and am on the 5G network on either the satellite or router - same speeds.

 

Any ideas on why this would be happening and potential fixes?   I've changed the 5GZ channels a few times with little change.

Model: Orbi High-Performance AC3000 Tri-Band WiFi System (RBK50)
Message 1 of 10
jdbauer6
Aspirant

Re: Slow download = Fast Upload

..and one other thing - I hardwired to the FIOS router, and I get 150/150 - so that's not the issue.

Message 2 of 10
DarrenM
Sr. NETGEAR Moderator

Re: Slow download = Fast Upload

Have you enabled beamforming or mumimo? also have you tried to re position your satellite?

 

DarrenM

Message 3 of 10
jdbauer6
Aspirant

Re: Slow download = Fast Upload

Yes - I have tried with both of those settings on and off with little difference.  I have not moved the satellite around, as I get fast performance on upload, so that’s likely not the issue?

Message 4 of 10
DarrenM
Sr. NETGEAR Moderator

Re: Slow download = Fast Upload

Do you have orbi set up as a AP or in router mode? if in router mode do you have your FiOS router bridged?

 

DarrenM

Message 5 of 10
jdbauer6
Aspirant

Re: Slow download = Fast Upload

It’s in AP mode.

Message 6 of 10
jdbauer6
Aspirant

Re: Slow download = Fast Upload

Here are some sample tests over several days.  A couple of days had good upload/download, but almost all have significantly lower download than upload speeds.

 

Screen Shot 2017-11-04 at 7.13.20 PM.png

Message 7 of 10
carbonyle
Aspirant

Re: Slow download = Fast Upload

Similar issue here, I'd be interested to see if you fixed it

Message 8 of 10
jdbauer6
Aspirant

Re: Slow download = Fast Upload

Unfortunately not.  Actually seems slower than before - household is complaining.

Message 9 of 10
bsantucci
Tutor

Re: Slow download = Fast Upload

I experience the same thing.  I notice it on my phone a lot and it's happened across different phones, not just one type or manufacturer.  When I reboot the phone, though, I get full speed again.  Not sure what is causing the communication issue, but reboot always corrects it.  Been like this since I got the Orbi in May.

 

Message 10 of 10
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