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Sold my Orbi - How do I remove it from my support profile?
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Sold my Orbi - How do I remove it from my support profile?
Hello Everyone,
I sold my Orbi.
How do I remove it from my MyNETGEAR account so the new owner can have it under his account and active the security service?
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Re: Sold my Orbi - How do I remove it from my support profile?
Does this work?
If not, you may need to contact NG support.
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Re: Sold my Orbi - How do I remove it from my support profile?
I had previously removed the Orbi app on my iPhone... I just reinstalled it... but it's empty... no trace of my previous Orbi.
when trying to contact support, it says my 90 days support is over... and my options are either check the FAQ or write here on the cummunity.
that said, I already have an opened case for a little problem I had... I will try to send my request through this case.
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Re: Sold my Orbi - How do I remove it from my support profile?
hopefully...
in the meantime, I've also contacted bitdefender support to ask them to delete my account... this may also help resolving the issue with Netgear Armor.
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Re: Sold my Orbi - How do I remove it from my support profile?
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Re: Sold my Orbi - How do I remove it from my support profile?
I've sold my Orbi System and I can't figure how to "disassoicate it" from me. The new owner texted me and it's all in my profile. I have contacted Bitdefender for my Armour and they have said that it was forward to NG.
Any help on this topic would be appreciated.
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Re: Sold my Orbi - How do I remove it from my support profile?
Please contact NG or the forum moderator to help you out.
Thank you.
@wttewaall wrote:I've sold my Orbi System and I can't figure how to "disassoicate it" from me. The new owner texted me and it's all in my profile. I have contacted Bitdefender for my Armour and they have said that it was forward to NG.
Any help on this topic would be appreciated.
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Re: Sold my Orbi - How do I remove it from my support profile?
Same issue here. Moved from the house and left the Orbi for my ex. How do I remove it from my account and allow her to register it?
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Re: Sold my Orbi - How do I remove it from my support profile?
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