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Support contract?

SLK-Purdue
Luminary

Support contract?

With all the problems with the latest firmware and the continuing forced updates by NG, I am curious what Support tells people who have a Support  Contract. Clearly, the standard "Factory Reset" isn't cutting it.  What does NG tell people who actually paid for support?

 

There is no excuse for pure quality.

 

Scott

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
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