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Support expired the same day I purchased Orbi Satellite RBS40 - therefore can't access support

Cognomen
Tutor

Support expired the same day I purchased Orbi Satellite RBS40 - therefore can't access support

My Orbi RBS40 is registered in My Products but shows I do not have any support for the product because (I assume) that I have not uploaded proof of purchase. When I click on the "Upload proof of purchase" link, it just replicates the screen and does not take to where I am  able to upload the file ( which I do have ready). I can't advise Support of this as I have not completed registration - repeat ad infinitum.

Model: RBS40| Orbi AC2200 Tri-band WiFi (Add-on Satellite)
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FURRYe38
Guru

Re: Support expired the same day I purchased Orbi Satellite RBS40 - therefore can't access support

@DarrenM

My Setup (Cable 1Gbps/50Mbps)>CAX80 v2.1.2.1(LAG Disabled)>RBK853 v4.6.3.16(AP) & RBK752 v4.6.5.14
Additional NG HW: C7800/CM1100/CM1200CM2000, Orbi CBK40, CBR750, RBK50(v22), SXR30(v110), R7000(v34), R7800(v84), R7960P(v82), EX7500/EX7700, XR450(v120) and WNHDE111
Message 2 of 3
DarrenM
Sr. NETGEAR Moderator

Re: Support expired the same day I purchased Orbi Satellite RBS40 - therefore can't access support

Hello Cognomen

 

Send me a Pm with the info and I will see if your account can be updated with the correct info.

 

DarrenM

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