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Introducing the Orbi 970 Series Mesh System with WiFi 7(BE) technology. For more information visit the NETGEAR Press Room.

Orbi WiFi 7 RBE973
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Support problems still ongoing

rivets
Apprentice

Support problems still ongoing

For some reason my support case has once again appeared as active. hurrah! When I click on the link to contact support I still get a blank page so can’t send anything. Booo.

 

@DarrenM any suggestions? I’ve tried changing various profile settings. 

 

Model: RBR50| Orbi AC3000 Tri-band WiFi (Router Only)
Message 1 of 4
DarrenM
Sr. NETGEAR Moderator

Re: Support problems still ongoing

Try to copy and paste the link in a web browser you also may need to add https: if that is missing.

 

DarrenM

Message 2 of 4
rivets
Apprentice

Re: Support problems still ongoing

No, makes no difference. I get a Netgear page with header and footer but no other content - completely blank.  That’s how it has been for months now. I’m running some beta version of the software and still getting problems too so it would be nice to re-establish contact with support!

 

 

Message 3 of 4
DarrenM
Sr. NETGEAR Moderator

Re: Support problems still ongoing

PM me your case number and I will have someone follow up with you

 

DarrenM

Message 4 of 4
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