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Re: Support problems still ongoing
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2018-07-27
03:16 PM
2018-07-27
03:16 PM
Support problems still ongoing
For some reason my support case has once again appeared as active. hurrah! When I click on the link to contact support I still get a blank page so can’t send anything. Booo.
@DarrenM any suggestions? I’ve tried changing various profile settings.
Model: RBR50| Orbi AC3000 Tri-band WiFi (Router Only)
Message 1 of 4
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2018-07-30
02:42 PM
2018-07-30
02:42 PM
Re: Support problems still ongoing
Try to copy and paste the link in a web browser you also may need to add https: if that is missing.
DarrenM
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2018-07-30
02:47 PM
2018-07-30
02:47 PM
Re: Support problems still ongoing
No, makes no difference. I get a Netgear page with header and footer but no other content - completely blank. That’s how it has been for months now. I’m running some beta version of the software and still getting problems too so it would be nice to re-establish contact with support!
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2018-07-30
03:29 PM
2018-07-30
03:29 PM
Re: Support problems still ongoing
PM me your case number and I will have someone follow up with you
DarrenM
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