Reply
rivets
Apprentice

Support problems still ongoing

For some reason my support case has once again appeared as active. hurrah! When I click on the link to contact support I still get a blank page so can’t send anything. Booo.

 

@DarrenM any suggestions? I’ve tried changing various profile settings. 

 

Model: RBR50| Orbi AC3000 Tri-band WiFi (Router Only)
Message 1 of 4
DarrenM
NETGEAR Moderator

Re: Support problems still ongoing

Try to copy and paste the link in a web browser you also may need to add https: if that is missing.

 

DarrenM

Message 2 of 4
rivets
Apprentice

Re: Support problems still ongoing

No, makes no difference. I get a Netgear page with header and footer but no other content - completely blank.  That’s how it has been for months now. I’m running some beta version of the software and still getting problems too so it would be nice to re-establish contact with support!

 

 

Message 3 of 4
DarrenM
NETGEAR Moderator

Re: Support problems still ongoing

PM me your case number and I will have someone follow up with you

 

DarrenM

Message 4 of 4
Top Contributors
Discussion stats
  • 3 replies
  • 820 views
  • 1 kudo
  • 2 in conversation
Announcements