NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
TMobile Home Internet and Orbi Mesh Link Error
When clicking through on a link from an email or even just typing in some websites (kuiu.com for instance), I recieve an error 404 not found or a not authorized to view this page and requesting a login. This happens when I am connected through the Orbi mesh network on my new T mobile home internet connection. This issue did not happen when I was connceted on Orbi through comcast nor does it happen if I connect through the Tmobile router directly. I have narrowed it down to an issue somewhere between Orbi and Tmobile combo. This error happens on my computer as well as on my cell phone. Any links that seem to have a redirect (or whatever its called) have this error. I have tried clearing caches using other browsers, everything, and this problem persists. Any thoughts on what is going on here? The tmobile home internet drops my monthly cost about $70 from comcast so I would really love to keep it but need the Orbi to supply 7,000 sqft with network.
3 Replies
Sounds like your ISP modem already has a router built in:
This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
https://kb.netgear.com/26765/Disabled-Features-on-the-Router-when-set-to-AP-Mode
neverfast22 wrote:When clicking through on a link from an email or even just typing in some websites (kuiu.com for instance), I recieve an error 404 not found or a not authorized to view this page and requesting a login. This happens when I am connected through the Orbi mesh network on my new T mobile home internet connection. This issue did not happen when I was connceted on Orbi through comcast nor does it happen if I connect through the Tmobile router directly. I have narrowed it down to an issue somewhere between Orbi and Tmobile combo. This error happens on my computer as well as on my cell phone. Any links that seem to have a redirect (or whatever its called) have this error. I have tried clearing caches using other browsers, everything, and this problem persists. Any thoughts on what is going on here? The tmobile home internet drops my monthly cost about $70 from comcast so I would really love to keep it but need the Orbi to supply 7,000 sqft with network.
Thank you, I will give this a shot, or at least have some one more technical than myself try it!
Let us know how it goes.
