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Introducing the Orbi 970 Series Mesh System with WiFi 7(BE) technology. For more information visit the NETGEAR Press Room.

Orbi WiFi 7 RBE973
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This email already exists

Cjkurtz
Aspirant

This email already exists

When updating my email address I get this error. When reading other posts I need assistance from netgear to fix this please help
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CrimpOn
Guru

Re: This email already exists


@Cjkurtz wrote:
When updating my email address I get this error. When reading other posts I need assistance from netgear to fix this please help

I suggest sending a private message to @KevinLiT (by clicking on his screen name and selecting "Send Private Message") and explain the details (who you are. what product you own - with serial number, and the specifics of the email address and error message).  Moderators have connections with the Netgear department that manages the user database.

 

It could be something as simple as you got part way through changing the email address, and thus it is already in the user database.  I would try clicking on "Forgot Password" and see if Netgear will send a message to that email address offering to change the password.

Message 2 of 3
Cjkurtz
Aspirant

Re: This email already exists

Love my orbi too!

Just sent him a message thanks
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