Tip: How to avoid unexpected behavior with your Orbi WiFi System
If you are experiencing any unexpected behavior with your Orbi WiFi System it is always a good idea to validate the firmware on the Orbi Router and Orbi Satellite are on the same version. For more information on how to check the firmware version for your Orbi system please visit: How do I check and manually update the firmware on my Orbi satellite?
On most occasions, simply moving the Satellites closer to the Router and/or power cycling (unplugging and plugging the power) the Orbi Satellite could install the current update automatically. If that doesn’t do the trick, check out this walk through video How to update the Firmware on your Orbi Satellites | NETGEAR.