Firmware updated as soon as it connected.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2020-04-29T06:01:19.571-07:00","lastPublishTime":"2020-04-29T06:01:19.571-07:00","metrics":{"__typename":"MessageMetrics","views":4297},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuOHwyLjF8aXwzfDM5OjF8aW50LDE5MDQzODYsMTkwNDM4Ng","node":{"__ref":"ForumReplyMessage:message:1904386"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:1904386":{"__typename":"ModerationData","id":"moderation_data:1904386","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:1904386":{"__typename":"ForumReplyMessage","uid":1904386,"id":"message:1904386","entityType":"FORUM_REPLY","eventPath":"category:home-orbi/category:home-networking/category:English/community:ejquo23388board:Orbi/message:1903240/message:1904386","revisionNum":2,"author":{"__ref":"User:user:821056"},"readOnly":false,"repliesCount":1,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Orbi"},"parent":{"__ref":"ForumReplyMessage:message:1903696"},"conversation":{"__ref":"Conversation:conversation:1903240"},"subject":"Re: Trouble setting up Alexa on Orbi Voice","moderationData":{"__ref":"ModerationData:moderation_data:1904386"},"body":"Same here - new kit from Amazon. Tried setting up and everything works fine with the exception of adding Alexa.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"111","kudosSumWeight":0,"postTime":"2020-04-30T00:18:53.294-07:00","lastPublishTime":"2020-04-30T00:22:37.439-07:00","metrics":{"__typename":"MessageMetrics","views":4283},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuOHwyLjF8aXwxfDM5OjF8aW50LDE5MDQ0MTQsMTkwNDQxNA","node":{"__ref":"ForumReplyMessage:message:1904414"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[{"__typename":"AttachmentEdge","cursor":"MjUuOHwyLjF8b3w1fF9OVl98MQ","node":{"__ref":"Attachment:{\"id\":\"attachment:message1904386AttachmentNumber1\",\"url\":\"https://community.netgear.com/t5/s/ejquo23388/attachments/ejquo23388/Orbi/126907/1/86DCE48C-342B-4C73-B137-F334D2D3B154.png\"}"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:1904414":{"__typename":"ModerationData","id":"moderation_data:1904414","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:1904414":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:821056"},"id":"message:1904414","entityType":"FORUM_REPLY","eventPath":"category:home-orbi/category:home-networking/category:English/community:ejquo23388board:Orbi/message:1903240/message:1904414","revisionNum":1,"uid":1904414,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Orbi"},"parent":{"__ref":"ForumReplyMessage:message:1904386"},"conversation":{"__ref":"Conversation:conversation:1903240"},"subject":"Re: Trouble setting up Alexa on Orbi Voice","moderationData":{"__ref":"ModerationData:moderation_data:1904414"},"body":"I just figured out what the issue was - I was trying setting this up on my iPhone. Once I tried from a Samsung A50 Android mobile the setup worked immediately. I did notice that on iOS the setup app opened the Amazon app and not the webpage to try authentication. On the Android Mobile the Orbi app opened the Amazon website and then completed the setup fine.
I hope this helps anyone else experiencing this issue.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2020-04-30T02:19:49.506-07:00","lastPublishTime":"2020-04-30T02:19:49.506-07:00","metrics":{"__typename":"MessageMetrics","views":4267},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:821333":{"__typename":"User","id":"user:821333","uid":821333,"login":"schacko210","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2020-04-30T12:20:07.430-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":null},"rank":{"__ref":"Rank:rank:41"},"entityType":"USER","eventPath":"community:ejquo23388/user:821333"},"ModerationData:moderation_data:1904935":{"__typename":"ModerationData","id":"moderation_data:1904935","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:821377":{"__typename":"User","id":"user:821377","uid":821377,"login":"Kricketts311","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2020-04-30T14:00:40.924-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":null},"rank":{"__ref":"Rank:rank:41"},"entityType":"USER","eventPath":"community:ejquo23388/user:821377"},"ForumReplyMessage:message:1904935":{"__typename":"ForumReplyMessage","uid":1904935,"id":"message:1904935","entityType":"FORUM_REPLY","eventPath":"category:home-orbi/category:home-networking/category:English/community:ejquo23388board:Orbi/message:1903240/message:1904935","revisionNum":1,"author":{"__ref":"User:user:821333"},"readOnly":false,"repliesCount":3,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Orbi"},"parent":{"__ref":"ForumTopicMessage:message:1903240"},"conversation":{"__ref":"Conversation:conversation:1903240"},"subject":"Re: Trouble setting up Alexa on Orbi Voice","moderationData":{"__ref":"ModerationData:moderation_data:1904935"},"body":"If this helps anyone with an iPhone, my setup worked when I deleted my Amazon app from my iPhone. It forced Orbi to route the login to the browser and that immediately connected. Seems to be an issue with the Amazon app, not the Orbi. It was easy enough to add the Amazon app back once I got the Alexa working on the Orbi.
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I had a day.
Removing the Amazon app worked fine.
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Anyway, thank you!","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"184","kudosSumWeight":0,"repliesCount":0,"postTime":"2020-05-11T17:08:05.337-07:00","lastPublishTime":"2020-05-11T17:08:05.337-07:00","metrics":{"__typename":"MessageMetrics","views":4073},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:1904989":{"__typename":"ModerationData","id":"moderation_data:1904989","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:1904989":{"__typename":"ForumReplyMessage","uid":1904989,"id":"message:1904989","entityType":"FORUM_REPLY","eventPath":"category:home-orbi/category:home-networking/category:English/community:ejquo23388board:Orbi/message:1903240/message:1904989","revisionNum":1,"author":{"__ref":"User:user:819964"},"readOnly":false,"repliesCount":1,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Orbi"},"parent":{"__ref":"ForumTopicMessage:message:1903240"},"conversation":{"__ref":"Conversation:conversation:1903240"},"subject":"Re: Trouble setting up Alexa on Orbi Voice","moderationData":{"__ref":"ModerationData:moderation_data:1904989"},"body":"That did the trick! Thanks so much!
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"37","kudosSumWeight":1,"postTime":"2020-04-30T14:06:09.263-07:00","lastPublishTime":"2020-04-30T14:06:09.263-07:00","metrics":{"__typename":"MessageMetrics","views":4235},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuOHwyLjF8aXwzfDM5OjF8aW50LDE5MDUwMjQsMTkwNTAyNA","node":{"__ref":"ForumReplyMessage:message:1905024"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:1905024":{"__typename":"ModerationData","id":"moderation_data:1905024","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:1905024":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:820603"},"id":"message:1905024","entityType":"FORUM_REPLY","eventPath":"category:home-orbi/category:home-networking/category:English/community:ejquo23388board:Orbi/message:1903240/message:1905024","revisionNum":1,"uid":1905024,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:Orbi"},"parent":{"__ref":"ForumReplyMessage:message:1904989"},"conversation":{"__ref":"Conversation:conversation:1903240"},"subject":"Re: Trouble setting up Alexa on Orbi Voice","moderationData":{"__ref":"ModerationData:moderation_data:1905024"},"body":"Fixed it for me too. Thank you
For the remote management issue I had to go through the router config to enable it - the app couldn’t do it.
Hope NETGEAR are reading this and fixing them cause I’m pretty tech savvy but this was pi$$ing me off spending so much time setting it up.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":1,"repliesCount":0,"postTime":"2020-04-30T15:00:09.550-07:00","lastPublishTime":"2020-04-30T15:00:09.550-07:00","metrics":{"__typename":"MessageMetrics","views":4211},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"QueryVariables:MessageSolutions":{"__typename":"QueryVariables","id":"MessageSolutions","value":{"first":10,"constraints":{"topicId":{"eq":"message:1903240"},"solution":{"eq":true}},"sorts":{"postTime":{"direction":"ASC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":false,"useBody":true,"useKudosCount":false,"useTimeToRead":false,"useMedia":true,"useRepliesCount":false,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":true,"useTags":false,"useUserHoverCard":false,"useNodeHoverCard":false,"usePreviewSubjectModal":false,"useMessageStatus":false}},"CachedAsset:text:en_US-components/community/NavbarDropdownToggle-1756806837440":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarDropdownToggle-1756806837440","value":{"ariaLabelClosed":"Press the down arrow to open the menu"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/QueryHandler-1756806837440":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/QueryHandler-1756806837440","value":{"title":"Query Handler"},"localOverride":false},"CachedAsset:text:en_US-components/messages/EscalatedMessageBanner-1756806837440":{"__typename":"CachedAsset","id":"text:en_US-components/messages/EscalatedMessageBanner-1756806837440","value":{"escalationMessage":"Escalated to Salesforce by {username} on {date}","viewDetails":"View Details","modalTitle":"Case Details","escalatedBy":"Escalated by: ","escalatedOn":"Escalated on: ","caseNumber":"Case Number: ","status":"Status: ","lastUpdateDate":"Last Update: ","automaticEscalation":"automatic escalation","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-components/users/UserLink-1756806837440":{"__typename":"CachedAsset","id":"text:en_US-components/users/UserLink-1756806837440","value":{"authorName":"View Profile: {author}","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserRank-1756806837440":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserRank-1756806837440","value":{"rankName":"{rankName}","userRank":"Author rank {rankName}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageTime-1756806837440":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageTime-1756806837440","value":{"postTime":"Published: {time}","lastPublishTime":"Last Update: {time}","conversation.lastPostingActivityTime":"Last posting activity time: {time}","conversation.lastPostTime":"Last post time: {time}","moderationData.rejectTime":"Rejected time: {time}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSolvedBadge-1756806837440":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSolvedBadge-1756806837440","value":{"solved":"Solved"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSubject-1756806837440":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSubject-1756806837440","value":{"noSubject":"(no subject)"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBody-1756806837440":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBody-1756806837440","value":{"showMessageBody":"Show More","mentionsErrorTitle":"{mentionsType, select, board {Board} user {User} message {Message} other {}} No Longer Available","mentionsErrorMessage":"The {mentionsType} you are trying to view has been removed from the community.","videoProcessing":"Video is being processed. 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