Trouble setting up my orbi

[Retired_Member]

Having trouble setting up my router RBR50 with satellite RBW30 and satellite RBS50. There are issues with the RBS50 satellite which disappears and the RBW30 which comes up twice.

[FURRYe38 · Accepted solution]

How big is your home? SqFt?

Your satellites are too close to the router. They need to be starting at 30ft from the router up to 50feet. The Orbi router alone can handle up to 30-40 feet depending on building materials.

I would remove the Satellites from service, turn them off. Place the Orbi router centrally and see how the wifi signal does, or if you have the orbi router at one end of the home, you can place 1 satellite at the opposite end, with at least 30 feet in between and see how the system does.

Is this your main ISP modem/router?

http://www.trustedreviews.com/reviews/talktalk-super-router

If so, this modem should be bridged and it's wifi fully disabled.

[FURRYe38]

What FW is currently loaded on the Orbi system?

What is the Mfr and model# if the ISP modem the Orbi router is connected too?

How big is your home? Sq Ft?

What is the distance between the router and satellite(s)?

What channels are you using?

Any other wifi neighbors near by? If so, how many?

[Retired_Member]

Orbi router RBR40 firmware version V 2.0.0.56

Satellite name RBW30 firmware version V 2.0.1.2

Satellite name RBS50 firmware version V 2.1.3.4

I have the latest Talktalk Super Router 

First satellite is around 7 meters from router 

Second satellite is around 4 meters from router 

Seven offer neighbors near by

[FURRYe38 · Accepted solution]

How big is your home? SqFt?

Your satellites are too close to the router. They need to be starting at 30ft from the router up to 50feet. The Orbi router alone can handle up to 30-40 feet depending on building materials.

I would remove the Satellites from service, turn them off. Place the Orbi router centrally and see how the wifi signal does, or if you have the orbi router at one end of the home, you can place 1 satellite at the opposite end, with at least 30 feet in between and see how the system does.

Is this your main ISP modem/router?

http://www.trustedreviews.com/reviews/talktalk-super-router

If so, this modem should be bridged and it's wifi fully disabled.