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Orbi WiFi 7 RBE973
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Re: Unable To Register Orbi RBR50

Crazy_Canuck
Aspirant

Unable To Register Orbi RBR50

When I try to register I get error messages. Tried online and in app separately. In Mobile App it says "Says Requested Customer ID not found". Web Browser attempt says "Something went wrong, Please contact support team." Problem is I can't contact support without a product being registered. Frustrating! Please let me know how to address or how to contact support without a registered product. Thank you.

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 1 of 3
FURRYe38
Guru

Re: Unable To Register Orbi RBR50

Please contact NG support. 

@Blanca_O 

Message 2 of 3
Blanca_O
NETGEAR Moderator

Re: Unable To Register Orbi RBR50

Hi @Crazy_Canuck

 

Please PM me your name, email address and device serial number. 

 

Regards, 
Blanca 
Community Team

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